From this........................................................................................To
this.
NEARLY 20 years
ago the business troubleshooter Sir John Harvey-Jones visited the Morgan
Car Company
in Worcestershire as part of his television series Troubleshooter.
He concluded
that it was in a mess. It was too labour intensive and the company
strategy of deliberately keeping
the customer waiting was plain stupid.
He predicted
that if it continued with its outdated business model it would not survive.
In reply to his criticism the
company employees and its customers began wearing T-shirts bearing the slogan
“Sir John Hardly Knows”.
And he didn’t.
Morgan was
right and the business guru was wrong. And to prove it, this year the world’s
oldest independent sports car
company celebrates its centenary. It has much to celebrate.
The British
motor industry is in dire straits and yet Morgan is still successfully flogging
a car, the Morgan 4/4, that has
barely changed on the outside since it was launched in 1936. “We have made
nearly 10,000 over the years,”
said Charles Morgan, a director and grandson of the company’s founder,
about the uniquely British pre-war canvas
hooded sports car known affectionately to its owners as a “moggie”.
“The fact
that we have kept the essence and the character of the car while keeping
the functionality and safety totally
current is a testament to the original design.” It is also something
of a testament to the charisma of Mick Jagger.
In 1968 the Rolling Stones singer drove his buttercup yellow Morgan from
his home in Chelsea to the Old Bailey
where he was on trial for possession of drugs. Marianne Faithful joined
him on the journey.
The pictures
of the rock ’n’ roll roué and his ravishing girlfriend in his beautiful
sports car were beamed across the globe
and it turned the Morgan into the hippest motor on the planet.
SDLqIf you
can strike a match with the edge of your thumbnail without setting fire
to your hand, mix the perfect dry
Martini and drive a rag- top Morgan down the Kings Road you have the makings
of cool,” reported the Cool Handbook in
1986. And that definition is confirmed by the scores of celebrity owners
who have owned a moggie.
They have included King Juan Carlos of Spain, Brigitte Bardot, Peter
Sellers, David Bailey, Nicolas Cage,
Whitney Houston, Queen Noor of Jordan, Ralph Lauren, Jonathan Ross
And most tellingly
Sir Stirling Moss.
The first
car the Fifties racing legend drove legally on the road was a Morgan three-wheeler.
“I was 16 at the time, an age
when your mind is focused on how to make a favourable impression on young
ladies. With the Morgan I obviously scored
far better than I would have done with a motorcycle,” he recalls.
And yet the
original Morgan was not designed as a chick-pulling sports car but rather
“a people’s car”. The founder of
the company, HFS Morgan, was the son of a Herefordshire rector and
learned his engineering skills working for the
Great Western Railway in Swindon. In 1909 HFS – as he was always known –
built his first prototype car that was
designed to bring motoring to the masses.
It was called
the Morgan Runabout and it had three wheels rather than four for the eminently
sensible reason that
owners paid far less road tax for a three-wheeler (£3) than a four-wheeler
(£25). Surprisingly the major car
manufacturers of the day did not rate the design, despite the fact that
it was the first car ever to appear in the
window of Harrods.
And so HFS
started his own company in his home town of Malvern and he began entering
the cars into races across
Europe in an effort to build a reputation for speed and reliability
for the marque. So successfully did the car perform that
it quickly lost its people’s car tag. Ten years later the factory was producing
25 three-wheelers a week and the cars
were so popular – particularly among First World War flying aces – that
the 1921 production run was pre-sold.
It was the start of the now infamous Morgan waiting list.
The car became
even more sought-after when it was raced around the Brooklands track and
achieved an average
speed of more than 100mph. The company boasted that it was the world’s fastest
1,100cc non-super charged car.
It was so fast
it was banned from racing against four-wheeled cars of the same capacity.
Despite its fearsome beauty
and reputation for speed, by the mid-Thirties the increase in its road
tax and greater availability of the affordable
mass produced car made the three-wheeler increasingly irrelevant.
It was time
for a new Morgan and HFS designed the classic “Four Four” sports car – so
called because it not only
had four cylinders but also, unusually for Morgan, four wheels, too. It
cost $400 and had a top speed of about 80mph.
(Prices today start at $54,000.)
P roduction
was suspended during the war – when the factory made parts for anti-aircraft
guns – and started again in
1945 when aluminum replaced steel for the body (the frame was made then
as it is today out of ash and needs to be
inspected regularly for woodworm).
Ten years
later the famous cowled radiator was introduced for improved aerodynamic
efficiency. Since when the car
has pretty much remained the same looking machine. “Don’t let all the nostalgia
divert you from the fact that the Morgan
4/4 is still a cracking car to drive,” said American Car Magazine last year.
“If you’re used to climate controlled air conditioning,
satellite navigation, multiple cup holders and hoods that concertina themselves
into the trunk at the touch of a button,
things might seem a little primeval, but the car has character and the ability
to paint a huge smile across an owner’s face
in seconds.”
This week
a summer of centenary celebrations starts with the launch of an exhibition
and museum at the Morgan factory.
And yet there will be some centenary celebrants who will have to take part
in the jollity without their cars.
For there is an 18-month waiting list for a Morgan 4/4 as the company, which
employs 163 people, still produces
fewer than 1,000 a year (its order books are currently completely full).
It was figures
like these that so enraged Sir John Harvey-Jones. He wanted to double production
and raise prices by a
third. It was Peter Morgan, the son of HFS and the chairman at the time,
who told him that there were only ever going to
be a small number of people who would be happy owning a Morgan which, in
any case “was more comfortable than a motorbike”.
It is a simple philosophy – perhaps the bean-counters at larger car manufacturers should have followed it, too.