May 5th 2006.
They're awaitin' for ya!
population is slowly ageing. At least in the Western
inevitably means that, as the actuarial insurance
underwriters will tell you, women are very often left
to fend for themselves,
their life expectancy is that much greater.
does this have to do with cars and car repairs?
this, many ladies find themselves having to own and
maintain a car completely alone for the first time
in their lives.
they were lucky, their hubby had found and used one
garage for his car repairs for many years, knew the
owner and his
very well and the history of his car is safely stored
on the hard disc at the garage.
the (better?) half was a "shop around" type who had
a receipt from every place in town, including the
big red triangle, then
now has a problem. Where can she go for honest, reliable
auto advice and auto service?
have a growing number of lady clients who find themselves
in this position and you have no idea how confused and
are by the whole process of having to visit the waiting
room of a garage. So records are consulted and best
advice is given and
lady goes home to ponder on her best course of action.
course she has heard, as everyone has, of the prevalence
of pirates and villains in the car repair business
and even though one
reassured her that all is well and the car is in good
shape, she still doesn't know whether she is in the first
stage of a big con-job.
a noise can be heard when the car is moving, or
the brakes are applied.
a light shows up on the dashboard and our widowed
lady client shows up at our front door asking for
an analysis of
test drive the car and then raise it into the air
and target the problem.
find the problem and issue a written estimate.
it is this time of year, the repair work cannot be
done immediately and an appointment is arranged.
comes the dreaded phone call:
next door neighbour says........................."
always in this situation, there is another man around.
dreaded next door neighbour, the son, the brother,
someone who is convinced we are ripping off this defenceless
old lady and
our diagnosis is completely wrong. That all the car
needs is " a new fuse - or sump'n".
know-all, know nothings are the bane of our lives.
They destroy a confidence building process we had tried
hard to encourage
they place the cold hand of doubt into the heart of
this poor lady. What do we do, apart from curse know-all
shade tree mechanics
our breath, write off the whole idea of servicing
the car and throw the the lady and her car into the
if we can help it, but sometimes we later hear that,
sure enough, our diagnosis was correct, but our written
under what it should have been and the car has been
repaired elsewhere at twice the cost.
chagrin can have no bounds.
the late departed was a shop around, then the best
advice we can give is get at least two, maybe three
diagnoses if the cost is in
of $300 or so.
low ball price may be incompetence or an effort to
draw you into the shop and then call you to tell you the
work is going to
high one may be a rip off.
is a lot of work and a lot of bother, but if you
were buying a refrigerator or a 42" flat screen television
set, would you shop?
you take the time to look around? With that
much money at stake, of-course you would.
like a dentist or a doctor, finding and using the
services of a good, technically competent garage is
the husband had been going to the same man for many
years, he must have been well satisfied with the work
and the price.
let some loud mouthed nosey neighbour come between
you and a good service that is very hard to find